Shipping policy

SHIPPING POLICY

Continental US: We offer free shipping on all orders within the continental United States (minus Hawaii and Alaska).

For Alaska, Hawaii, & International: Shipping costs to Alaska, Hawaii, and internationally will vary depending on the size and weight of your order. The best way to determine this is to add the items to your cart. Our system will automatically estimate the shipping costs based on destination. Please keep in mind that for international orders, there may be additional taxes and duties to pay upon arrival of the shipment to your country. The rates we offer for shipping are exactly the same rates that we are charged by UPS and our fulfillment partners to ensure the lowest cost possible for you.

WHEN WILL MY ORDER SHIP?

Orders are generally processed within 2–7 business days. Our rugs are stored safely in secure and clean facilities as opposed to traditional warehouses, which is why it may take a few days to pick, pack and ship the rugs. Shipping times will vary depending on where you live, but your order should arrive within 7 business days if you reside within the continental US. Shipments to Alaska and Hawaii may take up to 10 business days.

International shipping times will vary. Please keep in mind that for international orders, there may be additional taxes and duties to pay upon arrival of the shipment to your country.

Once your order is processed and prepared for shipment, you will receive an email with the order details and tracking number. If you have any questions or issues, please email us at theantiqueknotgallery@gmail.com and include your order number. Please note that it may take a few hours for the tracking number to appear online.